Process Management - Abhinav Goel's Blog

The 3 Hidden Costs of AI Adoption (And How to Avoid Them)

Abhinav Goel — Tue, 10 Feb 2026 03:30:00 +0000

AI adoption isn't just about licensing fees. Learn the 3 hidden costs draining your team's productivity—and the governance frameworks that fix them.

The post The 3 Hidden Costs of AI Adoption (And How to Avoid Them) first appeared on Abhinav Goel's Blog.

Slashing Implementation Timelines: A Process Optimization Initiative for a Travel Insurance Provider

Abhinav Goel — Wed, 15 Jan 2025 15:40:56 +0000

Delivering complex solutions for large enterprise clients, especially in regulated industries like travel insurance, demands efficiency and precision. Long implementation timelines can frustrate partners, delay revenue, and strain internal resources. I encountered this situation while working with a major North American travel insurance provider that served large global travel brands. Read more

The post Slashing Implementation Timelines: A Process Optimization Initiative for a Travel Insurance Provider first appeared on Abhinav Goel's Blog.

Streamlining Handoffs: Building a Seamless Jira Workflow Across Four Disparate Teams

Abhinav Goel — Tue, 12 Mar 2024 15:40:07 +0000

In almost any complex project, especially in software development or product implementation, work rarely stays within one team. It flows – from requirements to development, to testing, to deployment, often involving specialists along the way. These handoffs between teams are critical friction points. Get them wrong, and you introduce delays, Read more

The post Streamlining Handoffs: Building a Seamless Jira Workflow Across Four Disparate Teams first appeared on Abhinav Goel's Blog.

You Know TPM, But What is ODT (Oreo Design Theory)?

Abhinav Goel — Sat, 10 Feb 2024 10:30:00 +0000

Product managers navigate a complex world of frameworks and methodologies, each offering a unique lens to approach product development and management. While the Toyota Production System (TPS), often shortened to TPM (Total Productive Maintenance), reigns supreme in manufacturing circles, product managers might raise an eyebrow at the mention of the Read more

The post You Know TPM, But What is ODT (Oreo Design Theory)? first appeared on Abhinav Goel's Blog.

Five Benefits of Agile Methodologies for Product Management

Abhinav Goel — Sat, 04 Nov 2023 10:53:00 +0000

Agile methodologies have revolutionized the way product managers approach product development. Agile methodologies are iterative and flexible, allowing product managers to respond quickly to changes in the market and customer needs. In this blog post, we will explore some key benefits of agile methodologies for product management. 1: Faster Time-to-Market Read more

The post Five Benefits of Agile Methodologies for Product Management first appeared on Abhinav Goel's Blog.

Navigating Complexity: Digital Transformation of Lending for Major Bank

Abhinav Goel — Wed, 27 Sep 2023 19:10:09 +0000

Joining a commercial lending transformation initiative at the world’s largest bank in terms of commercial assets was an exercise in managing complexity on a massive scale. The bank had a clear strategic objective: modernize its extensive lending operations to improve efficiency, enhance customer experience, and strengthen risk management. They had Read more

The post Navigating Complexity: Digital Transformation of Lending for Major Bank first appeared on Abhinav Goel's Blog.

The Evolution of Agile Product Development with Next Generation Technologies

Abhinav Goel — Thu, 30 Mar 2023 15:17:22 +0000

Agile product development has come a long way since the Agile Manifesto was first introduced in 2001. With the rapid pace of technological advancements in recent years, the world of product development has been transformed. From cloud computing to machine learning and everything in between, the next generation of technologies Read more

The post The Evolution of Agile Product Development with Next Generation Technologies first appeared on Abhinav Goel's Blog.

Improving IT Service Delivery: My Experience Driving an Agile Transformation

Abhinav Goel — Mon, 28 Nov 2022 15:42:03 +0000

The world of IT services moves fast. Clients expect responsiveness, flexibility, and quick delivery of value. Sticking rigidly to traditional, sequential development processes can make it hard to keep up. I encountered this situation at a boutique IT services company that, despite having strong technical skills and established CMMI Level Read more

The post Improving IT Service Delivery: My Experience Driving an Agile Transformation first appeared on Abhinav Goel's Blog.

Driving Growth with Empathy-Driven UX: Elevating Conversion Rates in a MarTech B2B SaaS Platform

Abhinav Goel — Sat, 30 Jul 2022 06:42:22 +0000

As a Product Manager, collaboration is at the heart of creating exceptional user experiences (UX). By working closely with UI/UX teams and utilizing specific tools, we were able to unlock the true potential of our platform and drive better conversion rates for our customers. In this case study, I will share my experience collaborating with UI/UX and other cross-functional teams with an Empathy-Driven UX approach, resulting in significant customer conversion rate improvements.

The post Driving Growth with Empathy-Driven UX: Elevating Conversion Rates in a MarTech B2B SaaS Platform first appeared on Abhinav Goel's Blog.

The Scrumban Experiment That Boosted My Team’s Performance

Abhinav Goel — Mon, 05 Jul 2021 02:30:44 +0000

Scrum, Kanban, Test Driven Development (TDD), Scaled Agile (SAFe), and the list could go on when it comes to agile software development methodologies a team could adopt. The general candidates are Scrum for new feature development and Kanban for the maintenance teams when building an effective agile process. However, I Read more

The post The Scrumban Experiment That Boosted My Team’s Performance first appeared on Abhinav Goel's Blog.