Joining a commercial lending transformation initiative at the world’s largest bank in terms of commercial assets was an exercise in managing complexity on a massive scale. The bank had a clear strategic objective: modernize its extensive lending operations to improve efficiency, enhance customer experience, and strengthen risk management. They had Read more
Discover the transformative world of CRED, where credit card management becomes a rewarding journey. Dive into the comprehensive analysis, uncovering CRED’s vision, features, and unique offerings. Learn about its innovative revenue streams, user data insights, and the industry landscape it thrives in. Explore expert recommendations to optimize your CRED experience, from refining user engagement to enhancing the rewards program. Join me on this engaging exploration of financial responsibility and exclusive benefits with CRED.
In today’s competitive eCommerce landscape, data is often touted as the new oil. But raw data, like crude oil, isn’t very useful until it’s refined. I encountered this firsthand working with a major UK eCommerce platform operating across multiple online channels. They were sitting on a mountain of valuable transactional Read more
This article delves into the role of AI in data interpretation and decision making in product management. Learn from the approach of tech giants like Apple and real-world case studies of B2B SaaS platforms that prioritize the user experience over the complexity of AI. Understand the importance of humanizing data and putting the spotlight on the user for a product’s success.
In the ever-evolving world of technology, Microsoft has recently taken a giant leap forward by releasing AI-based updates across its core products. It all started with the release of ChatGPT to the general public unleashing the power of Generative AI, and there was no looking back. This strategic move has Read more
Agile product development has come a long way since the Agile Manifesto was first introduced in 2001. With the rapid pace of technological advancements in recent years, the world of product development has been transformed. From cloud computing to machine learning and everything in between, the next generation of technologies Read more
Search engine optimization (SEO) and digital marketing have been around for decades, but the rise of artificial intelligence (AI) and language models like ChatGPT, is set to transform these fields in ways we never imagined. As AI-Language models become more sophisticated and capable of understanding human language, they could become the new front for SEO and digital marketing.
The world of IT services moves fast. Clients expect responsiveness, flexibility, and quick delivery of value. Sticking rigidly to traditional, sequential development processes can make it hard to keep up. I encountered this situation at a boutique IT services company that, despite having strong technical skills and established CMMI Level Read more
As a Product Manager, collaboration is at the heart of creating exceptional user experiences (UX). By working closely with UI/UX teams and utilizing specific tools, we were able to unlock the true potential of our platform and drive better conversion rates for our customers. In this case study, I will share my experience collaborating with UI/UX and other cross-functional teams with an Empathy-Driven UX approach, resulting in significant customer conversion rate improvements.
CXO platform harnessed data from multiple sources and empowered leadership with advanced analytics, data visualization, and automated alerts uncovering the power of this platform in enabling proactive project management, fostering collaboration, and driving project success.
The quote “every new beginning comes from some other beginning’s end” is certainly relevant in everyone’s life, but it holds immense specificity when it comes to products and startups. If I go on stating examples like AirBnB, WhatsApp, YouTube, Instagram, etc., I will need more ink. The quote is a reminder that innovation and progress are cyclical processes. Entrepreneurs must be willing to let go of the past and embrace new ideas and opportunities to move forward. By doing so, they can build on the work of those who came before them and create a better future for themselves, their customers, and the world.
As a product manager, it’s essential to communicate effectively with stakeholders, team members, and customers. While data and numbers are crucial, storytelling can be a powerful tool in conveying the value of a product and its features. In this article, we’ll explore the importance of storytelling in product management and Read more
Consider that you have a business idea that you think could potentially be the next big thing; how will you verify if the project is worth giving a shot? Generally, you will discuss the idea and seek feedback from your family, friends, potential investors or even a customer focus group Read more
“I don’t think the human race will survive the next thousand years, unless we spread into space. There are too many accidents that can befall life on a single planet. But I’m an optimist. We will reach out to the stars.” Stephen Hawking There were times when Space Travel eluded Read more
Scrum, Kanban, Test Driven Development (TDD), Scaled Agile (SAFe), and the list could go on when it comes to agile software development methodologies a team could adopt. The general candidates are Scrum for new feature development and Kanban for the maintenance teams when building an effective agile process. However, I Read more