Process Management
The 3 Hidden Costs of AI Adoption (And How to Avoid Them)
AI adoption isn’t just about licensing fees. Learn the 3 hidden costs draining your team’s productivity—and the governance frameworks that fix them.
Process Management
Slashing Implementation Timelines: A Process Optimization Initiative for a Travel Insurance Provider
Delivering complex solutions for large enterprise clients, especially in regulated industries like travel insurance, demands efficiency and precision. Long implementation timelines can frustrate partners, delay revenue, and strain internal resources. I encountered this situation while working with a major North American travel insurance provider that served large global travel brands. Read more
Process Management
Streamlining Handoffs: Building a Seamless Jira Workflow Across Four Disparate Teams
In almost any complex project, especially in software development or product implementation, work rarely stays within one team. It flows – from requirements to development, to testing, to deployment, often involving specialists along the way. These handoffs between teams are critical friction points. Get them wrong, and you introduce delays, Read more
Process Management
You Know TPM, But What is ODT (Oreo Design Theory)?
Product managers navigate a complex world of frameworks and methodologies, each offering a unique lens to approach product development and management. While the Toyota Production System (TPS), often shortened to TPM (Total Productive Maintenance), reigns supreme in manufacturing circles, product managers might raise an eyebrow at the mention of the Read more
Process Management
Five Benefits of Agile Methodologies for Product Management
Agile methodologies have revolutionized the way product managers approach product development. Agile methodologies are iterative and flexible, allowing product managers to respond quickly to changes in the market and customer needs. In this blog post, we will explore some key benefits of agile methodologies for product management. 1: Faster Time-to-Market Read more
Process Management
Navigating Complexity: Digital Transformation of Lending for Major Bank
Joining a commercial lending transformation initiative at the world’s largest bank in terms of commercial assets was an exercise in managing complexity on a massive scale. The bank had a clear strategic objective: modernize its extensive lending operations to improve efficiency, enhance customer experience, and strengthen risk management. They had Read more
Process Management
The Evolution of Agile Product Development with Next Generation Technologies
Agile product development has come a long way since the Agile Manifesto was first introduced in 2001. With the rapid pace of technological advancements in recent years, the world of product development has been transformed. From cloud computing to machine learning and everything in between, the next generation of technologies Read more
Process Management
Improving IT Service Delivery: My Experience Driving an Agile Transformation
The world of IT services moves fast. Clients expect responsiveness, flexibility, and quick delivery of value. Sticking rigidly to traditional, sequential development processes can make it hard to keep up. I encountered this situation at a boutique IT services company that, despite having strong technical skills and established CMMI Level Read more
Process Management
Driving Growth with Empathy-Driven UX: Elevating Conversion Rates in a MarTech B2B SaaS Platform
As a Product Manager, collaboration is at the heart of creating exceptional user experiences (UX). By working closely with UI/UX teams and utilizing specific tools, we were able to unlock the true potential of our platform and drive better conversion rates for our customers. In this case study, I will share my experience collaborating with UI/UX and other cross-functional teams with an Empathy-Driven UX approach, resulting in significant customer conversion rate improvements.
Process Management
The Scrumban Experiment That Boosted My Team’s Performance
Scrum, Kanban, Test Driven Development (TDD), Scaled Agile (SAFe), and the list could go on when it comes to agile software development methodologies a team could adopt. The general candidates are Scrum for new feature development and Kanban for the maintenance teams when building an effective agile process. However, I Read more
Process Management
Three Tips For Effective Remote Product Management
With the rising need for collaboration and ownership, Proctor & Gamble kicked off the Product Management role in 1931. The Product Manager role has evolved organically over the past decades while the world’s business runs in a digital-first economy. According to Linkedin, whether they are the FANG conglomerates through to Read more
Process Management
Cynefin Framework: How it helped me to become a better manager
Cynefin (pronounced as cunevin) is one of the most popular decision-making framework created by Dave Snowden during his tenure at IBM in 1999. Cynefin is a Welsh word for habitat. It was popularly known as a “sense-making device” for managers so that they can make better decisions by identifying how Read more